INSIDER QUESTIONS: CRYSTAL REEVES
1. How do you succeed and prosper with your Service ?
For me it’s all about Networking and Referrals
2. How do you run a thriving operation?
First and foremost it’s always about the client. Understanding their needs, but also creating a fun, positive environment for my staff as well.
3. How do you market and sell your services?
We do a lot of social media marketing, email marketing, and mostly referrals. We use Xtreme Website Builder, Xtreme LOCAL, and Xtreme MOBILE it has been the best decision we made.
4. How should a new company like yours price their services?
It’s important to do your research to understand what the industry market price points are 1st, from there create value in your offerings and understand what your overhead costs are, then your profitability. It’s important the price points you decide on are a benefit to the client and still profitable for your business.
5. How much of your annual budget is dedicated to marketing and advertising?
When we 1st started out we would spend $30,000 annually, spending more to gain more business and gain more reviews to establish the worth of our company. Since then, we are now only spending $6,000 annually. Now that we are established we have more referrals, and have learned the best practices on using social media, as well as taken steps to position our company to be a leader in our industry and more visible online.
6. In what ways are networking, blogging, and social marketing incorporated into your business?
It is so important to provide value and content to your potential clients. We use niche directories, our website, as well as social media. Thanks to Xtreme Online Training we have learned a lot about this!
7. How do you integrate customer service into your Service?
Our customers are most important to our business. We listen to their wants and needs. We adapt and adjust to continue to providing what the clients are telling us, not what we think they want.
Our Xtreme Business Guide Members provide their INSIDER SECRETS in order to help other business owners gain inspiration and industry insight. Our members are TOP RATED and Referred Professionals in their industry. To learn more on how you can contribute see the FEATURED member section any of our niche industry eliteGUIDES. Or contact us directly.